Shipping policy

🚚 Ecomelle Shipping Policy

Thank you for shopping with Ecomelle! Here's everything you need to know about our shipping process.

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📍 Where We Ship

We ship to:

• All U.S. states

• Selected international countries (check at checkout)

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🕒 Processing Time

• Orders are processed in 1–3 business days

• You’ll get a tracking number once your order is shipped

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📦 Shipping Times

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 2–3 business days

• International Shipping: 7–21 business days (varies by country)

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💵 Shipping Costs

• U.S. orders over $50: Free shipping

• U.S. orders under $50: $5.95 flat rate

• Expedited & International: Calculated at checkout

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🔍 Tracking Your Order

You’ll receive a tracking link by email once your order ships. Use it to follow your package.

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❗ Delays & Issues

Sometimes delays happen due to weather, customs, or busy seasons. If your order is late or missing, contact us at ecomellestore@gmail.com.

📬 Wrong Address?

Please make sure your shipping address is correct. We can’t replace orders sent to the wrong address if it was entered incorrectly.

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📦 Damaged or Lost Items

If your order arrives damaged or doesn’t arrive at all:

• Email us within 7 days of the delivery date

• Include your order number and photos (if damaged)

We’ll do our best to help!

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💌 Need Help?

Email us anytime at ecomellestore@gmail.com
We’re happy to assist!